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Cookie Policy

This page explains what cookies are, which ones the Eldernest website uses, and how you can manage your preferences. We try to keep this as clear as possible.

Last updated: 14 June 2025

What are cookies?

Cookies are small text files that a website places on your device — your computer, phone, or tablet — when you visit. They help the site remember things about your visit, like whether you have already accepted the cookie notice or what language you prefer.

Cookies cannot run programmes or carry viruses. They are just small pieces of text. Most browsers accept them by default, but you can change your browser settings to manage or block them (see the browser instructions section below).

Cookies we use

Essential cookies

Always active

These cookies are required for the website to work. They manage your cookie consent record and basic session behaviour. You cannot disable them as the site would not function without them.

Examples: cookieConsent (localStorage), session state

Analytics cookies

Optional

These help us understand how visitors use the site — which pages are visited, how long people spend reading, and where they come from. We use this to improve the site over time. No personal information is shared externally.

Examples: Google Analytics (_ga, _gid) — session and up to 2 years

Marketing cookies

Optional

These cookies are used to show relevant information about our Services to people who have visited this site when they are browsing elsewhere. They may also measure the effectiveness of any promotional activity we run.

Examples: Facebook Pixel (_fbp), Bing UET — up to 180 days

Preference cookies

Optional

These remember your settings and preferences so you don't have to re-enter them on future visits — such as display preferences or region settings.

Examples: UI preferences — session to 1 year

Your cookie preferences

Use the toggles above to set which optional cookies you accept, then save your choice below. Your preference is stored on your device using localStorage and will be applied when you return to the site.

Your preferences have been saved.

Third-party cookies

Some cookies on this site are set by third-party services we may use, rather than by Eldernest directly. These include:

Each third party has its own privacy and cookie practices. We encourage you to read their policies for full details.

Cookie duration

Cookies fall into two types based on how long they last:

  • Session cookies — deleted automatically when you close your browser. Used for temporary settings.
  • Persistent cookies — remain on your device for a set period (typically 30 days to 2 years). These are used for analytics, preferences, and marketing.

Managing cookies in your browser

You can also control cookies directly through your browser settings. Click a browser below to expand the instructions.

  1. Open Chrome and click the three-dot menu (⋮) in the top-right corner.
  2. Select Settings, then scroll to Privacy and security.
  3. Click Cookies and other site data.
  4. Choose your preferred option: block third-party cookies, block all cookies, or manage exceptions.
  5. To delete existing cookies, go to See all site data and permissions and click Clear all data.
  1. Open Firefox and click the three-line menu (≡) in the top-right corner.
  2. Select Settings, then click Privacy & Security.
  3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
  4. To delete cookies, scroll to Cookies and Site Data and click Clear Data.
  5. To manage exceptions, click Manage Exceptions to allow or block specific sites.
  1. Open Safari and click Safari in the menu bar, then Preferences (or Settings on macOS Ventura+).
  2. Click the Privacy tab.
  3. Check Prevent cross-site tracking to block third-party cookies.
  4. To delete all cookies, click Manage Website Data and then Remove All.
  5. On iPhone/iPad: go to Settings > Safari > Privacy & Security.
  1. Open Edge and click the three-dot menu (…) in the top-right corner.
  2. Select Settings, then click Cookies and site permissions.
  3. Click Manage and delete cookies and site data.
  4. Toggle Block third-party cookies if you wish.
  5. To delete cookies, click See all cookies and site data then Remove all.

Mobile browsers — on Android and iOS, cookie settings are usually found in the browser app's Settings menu under Privacy or Site settings. The exact steps vary by browser version.

Your rights

You have the right to:

  • Withdraw your cookie consent at any time by using the preference controls above.
  • Request information about what data is held about you by contacting us directly.
  • Disable cookies in your browser at any time (note: essential site functions may be affected).

For any privacy-related questions, including those relating to cookie data, please email us at [email protected].